Which of the following sentences is most effective in de-emphasizing the bad news?
A、Although cash refunds are not offered, you can exchange resalable merchandise.
B、Although you can exchange returned merchandise, cash refunds are not available.
C、Since we only exchange merchandise, it is impossible for you to receive a cash refund.
D、Because of our exchange policy, you may not receive a cash refund.
A、Although cash refunds are not offered, you can exchange resalable merchandise.
B、Although you can exchange returned merchandise, cash refunds are not available.
C、Since we only exchange merchandise, it is impossible for you to receive a cash refund.
D、Because of our exchange policy, you may not receive a cash refund.
数字时代的商务英语写作
章节列表
Unit 1 Introduction: What Is Business8Unit 2 Business Writing Process26Unit 3 Business Writing Techniques28Unit 4 Routine and Informative Business Messages29Unit 5 Persuasive Messages30Unit 6 Negative Messages30Unit 7 Business Reports & Proposals30Unit 8 Employment Messages30Unit 9 Social Business (Goodwill) Messages15Final Test20