Joey must send a bad-news message to a client, telling her that he will be unable to meet a delivery deadline. What should Joey do first?
A、Select a soothing color of stationery for the message.
B、Gather information about his reasons for not meeting the deadline.
C、Write his buffer statement.
D、Analyze the bad news to see how it will affect his reader.
A、Select a soothing color of stationery for the message.
B、Gather information about his reasons for not meeting the deadline.
C、Write his buffer statement.
D、Analyze the bad news to see how it will affect his reader.
数字时代的商务英语写作
章节列表
Unit 1 Introduction: What Is Business8Unit 2 Business Writing Process26Unit 3 Business Writing Techniques28Unit 4 Routine and Informative Business Messages29Unit 5 Persuasive Messages30Unit 6 Negative Messages30Unit 7 Business Reports & Proposals30Unit 8 Employment Messages30Unit 9 Social Business (Goodwill) Messages15Final Test20