Which of the following bad-news letters is best suited to a direct strategy?
A、An announcement of changes in business services.
B、A layoff notice for a long-time employee.
C、A denial of benefits on an insurance claim to an angry customer.
D、A notice of an unexpected plant closure to the city council and mayor.
A、An announcement of changes in business services.
B、A layoff notice for a long-time employee.
C、A denial of benefits on an insurance claim to an angry customer.
D、A notice of an unexpected plant closure to the city council and mayor.
数字时代的商务英语写作
章节列表
Unit 1 Introduction: What Is Business8Unit 2 Business Writing Process26Unit 3 Business Writing Techniques28Unit 4 Routine and Informative Business Messages29Unit 5 Persuasive Messages30Unit 6 Negative Messages30Unit 7 Business Reports & Proposals30Unit 8 Employment Messages30Unit 9 Social Business (Goodwill) Messages15Final Test20