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酒店商务英语
Hotel Strategy (2)
题目详情
简答题
Superior skills in customer service is a hotel resource. ()
A、正确
B、错误
查看答案与解析
简答题
Key success factors are the strategy elements, product and service attributes, operational approaches, resources, and competitive capabilities that are necessary for competitive success by hotels. () A、正确 B、错误
简答题
As for the SWOT analysis, O stands for opportunities.
简答题
Start with these metrics to understand where your hotel’s strengths and weaknesses lie, and then brainstorm tactics that can turn weaknesses into strengths. () A、正确 B、错误
简答题
Deficiencies in physical could be a company’s weakness. () A、正确 B、错误
简答题
By prioritizing resources more effectively you'll drop more to the bottom line. () A、正确 B、错误
简答题
Financial resources are intangible resources. () A、正确 B、错误
简答题
As for the SWOT analysis, T stands for technology.
简答题
One of the most challenging parts of conducting the SWOT is identifying your hotel’s threats. () A、正确 B、错误
简答题
A resource is a productive input or competitive asset that is owned or controlled by a hotel. () A、正确 B、错误
简答题
Attending to the ongoing modification of existing competitive assets is one way to manage capabilities dynamically. () A、正确 B、错误
简答题
A hotel building a resource. () A、正确 B、错误
简答题
Technological resources are tangible resources. () A、正确 B、错误
简答题
As for the SWOT analysis, S stands for smart.
简答题
By checking any business decision against the priorities that you develop through SWOT analysis, you will save time. () A、正确 B、错误
简答题
As for the SWOT analysis, W stands for weaknesses.
简答题
Company image is intangible resources. () A、正确 B、错误
简答题
Competitors provide better substitutes over time could be a threat. () A、正确 B、错误
简答题
Location is not a key success factor. () A、正确 B、错误
简答题
A weakness is something a hotel lacks or does poorly (in comparison to others) or a condition that puts it at a competitive disadvantage in the marketplace. () A、正确 B、错误
酒店商务英语
章节列表
Hotel Strategy (1)
20
Hotel Strategy (2)
20
Hotel Marketing
20
Industry Competition
20
Food and Beverages
20
Service Management
20
Hotel Human Resources
20
Final Exam
50
Business Communications
20