大学网课搜题引擎
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酒店商务英语
Business Communications
题目详情
简答题
When you are talking on the phone, you should avoid extremes in volume ( )
A、正确
B、错误
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简答题
The best way to welcome a guest in the evening is saying “Good night!”( ) A、正确 B、错误
简答题
When emailing, we do not have to come the point quickly ( ) A、正确 B、错误
简答题
K.I.S.S. method stands for Keep it short and simple ( ) A、正确 B、错误
简答题
When it is 12:30pm, we should say “Good morning!”( ) A、正确 B、错误
简答题
R&D stands for research and development ( ) A、正确 B、错误
简答题
Always start your Email with a greeting ( ) A、正确 B、错误
简答题
Phones should be answered within three rings ( ) A、正确 B、错误
简答题
We should use professional body language even on the phone ( ) A、正确 B、错误
简答题
The guest’s name is Ian Diamond ( ) A、正确 B、错误
简答题
The name of the receptionist is Sarah ( ) A、正确 B、错误
简答题
When we talk about hotel room numbers, directly read the digits individually instead of the whole number ( ) A、正确 B、错误
简答题
When emailing, you should thank your recipient ( ) A、正确 B、错误
简答题
When it is 11:30am, we should say “Good afternoon!” ( ) A、正确 B、错误
简答题
When emailing, there is no need to add your closing remarks ( ) A、正确 B、错误
简答题
IPO stands for initial private offering ( ) A、正确 B、错误
简答题
When emailing, be sure to include your relevant information ( ) A、正确 B、错误
简答题
When it is 5:45pm, we should say “Good evening!” ( ) A、正确 B、错误
简答题
When emailing, say things as directly as you can ( ) A、正确 B、错误
简答题
When emailing, it is always good to use emojis ( ) A、正确 B、错误
酒店商务英语
章节列表
Hotel Strategy (1)
20
Hotel Strategy (2)
20
Hotel Marketing
20
Industry Competition
20
Food and Beverages
20
Service Management
20
Hotel Human Resources
20
Final Exam
50
Business Communications
20