Which of the following is not a key element in an complaint letter?
A、Complain about the product again and again to make sure the receiver know how serious the problem is.
B、Avoid anger.
C、State exactly what outcome you want or offer possible solutions.
D、Include your contact information so that the receiver knows how to get in touch with you.
A、Complain about the product again and again to make sure the receiver know how serious the problem is.
B、Avoid anger.
C、State exactly what outcome you want or offer possible solutions.
D、Include your contact information so that the receiver knows how to get in touch with you.
实用医学英语写作
章节列表
Chapter 1 Using proper words14Chapter 2 Writing effective sentences14Chapter 3 Composing coherent paragraphs14Chapter 4 Capitalization, word division, numbers and abbreviations14Chapter 5 Punctuation14Chapter 6 Email and notes15Chapter 7 Invitation and gratitude15Chapter 8 Recommendation letters15Final exam56Chapter 9 Apology and complaint letters14Chapter 10 Suggestion and refusal letters14Chapter 11 Resume14Chapter 12 Cover letter14Chapter 13 Personal statement14Chapter 14 Summary writing14