多选题In order to take a message effectively, which of the followings is NOT correct? A、Correct spelling B、Write down important information C、Write clearly and legibly D、Call him/her back 无解析多选题From the listening in lecture1, what department is Ms Jones in? A、Finance B、Marketing C、Executive office D、Human Resources 无解析多选题He didn't actually play bridge and ____ with a lady there who didn't play either. A、end up B、to end up C、ending up D、ended up 无解析简答题Choose the items often included in a letter of apology. 1. Explanation of the reason 2. Contact information3. Details of the product4. Good wish for the customer5. Apology to the customer6. Solutions for the problems A、1456 B、1234 C、1345 D、2345 无解析简答题underestimate A、低估 B、向下 C、估计 D、低谷简答题message A、书信 B、按摩 C、警告 D、消息多选题From the listening in lecture 2, choose the information you hear. A、Ms White bought the T-shirt at a discount. B、Ms White bought a T-shirt in a department store last week. C、Ms White wanted to change for a new T-shirt. D、The salesperson allowed Ms White to return the T-shirt. 无解析简答题guarantee A、关心 B、保护 C、报到 D、保证简答题go with A、伴随 B、发展 C、与......一起去 D、相互多选题Dale Carnegie was once invited ____ a bridge party. A、to B、on C、in D、at 无解析简答题human resources A、人力资源 B、人力服务 C、人力求职 D、人力调研简答题end up A、最终成为 B、末尾 C、开始 D、向上简答题represent A、代替 B、代表 C、代数 D、袋鼠简答题sympathetic A、同情的 B、信心的 C、一致的 D、线性的多选题The lady talked about Africa for the next 45 minutes, never ____ Carnegie again about where he had been or what he had seen. A、ask B、asking C、to ask D、asked 无解析简答题ego A、自我 B、鸡蛋 C、鸭蛋 D、鹅多选题打电话，如果你想找某人，用英语怎么说？ A、May I speak to …? B、Who is speaking? C、This is … (speaking). D、 I want to find … 无解析多选题打电话，如果你要找的人不在，你该怎么处理？下边英语说法错误的是？ A、When he comes back, can you have him call me at…? B、Please tell him to call … at …. C、Can I leave a message? D、Would you like to leave a message? 无解析简答题expand A、消费 B、便宜 C、昂贵 D、扩展