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英语技术写作
10 Reviewing and Testing Documents
题目详情
简答题
Controlled settings are designed to limit the number of variables that users encounter as they test a document.
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判断题
How to conduct a good usability test? A. Conducting guided evaluations of technical documents B. Testing documents in a controlled setting C. C.Testing documents in context
多选题
Which of the following statements effectively summarizes a main principle of usability testing? A. A single usability test at the end of product development is better than three tests over time. B. It is important to let usability testing come to you in the moment; do not overplan it. C. Test the person using the manual, not the manual. D. Test the manual, not the person using the manual.
多选题
The first phase of usability testing is preparing for the test. What is the final phase? A. conducting the test B. interpreting and reporting data from the test C. telling participants which parts of the test they got wrong D. thanking participants for their time
多选题
Why is it important to conduct a usability test with a team as opposed to a single usability specialist? A. Usability testing involves a lot of work. B. Usability testing involves watching for small details that are revealed very quickly during testing. C. A well-rounded team can develop more effective test materials than a single person can. D. All responses are correct.
判断题
One factor affecting the usability of a document or website is its efficiency of use. What are two other factors? (Select both answers.) A. subjective satisfaction B. ease of learning C. length D. price of the document or website E. None of the responses are correct
判断题
How to conduct a guided evaluation? A. Choosing Evaluators B. Establishing Guidelines C. Preparing Materials
多选题
What kinds of questions should a test administrator ask of a usability test participant who is unable to complete a task? A. closed questions B. demographic questions C. biased questions D. leading questions
多选题
Which of the following is the most important difference between observing users in a usability evaluation and observing them in a usability test? A. In an evaluation, the users pick the tasks they do. In a test, users are assigned tasks to do. B. In an evaluation, the users pick the location. In a test, users must go wherever the usability team is. C. In an evaluation, user feedback is not very important. In a test, user feedback becomes very important. D. There is no important difference between observing users in an evaluation and observing them in a test.
多选题
In which stage of the reviewing process are you most likely to benefit from using your word processor's outline view? A. revising B. editing C. proofreading D. all three stages: revising, editing, and proofreading
多选题
In which one of the following pairs are the two paired techniques most similar? A. expert evaluation and heuristic evaluation B. focus group and review C. focus group and heuristic evaluation D. review and usability test
多选题
You work for a company that makes high-volume photocopiers for use in business settings. Your team is going to test the usability of the new repair manual for the company's Series 400 photocopier system. You are helping to write the test materials. Which of the following is an effective task to ask a user of the Series 400 repair manual to complete? A. Find "toner replacement" in the index. B. Find the instructions for toner replacement. C. Follow the instructions for toner replacement to replace the toner in this Series 400 copier. D. Find every chapter that refers to "toner replacement."
多选题
Which person would make the best administrator of a usability test? A. someone who is an extrovert B. someone who can be neutral and help users think through the test C. the person who knows the product best D. None of the choices are correct.
多选题
In describing usability, Jakob Nielsen refers to five factors related to a person's use of an item. Of the options below, which is NOT a factor he discusses? A. error frequency, severity, and recovery B. efficiency of use C. marketability D. subjective satisfaction
多选题
During which phase of usability testing is it important to tabulate the information? A. in the first phase, preparing B. in the last phase, interpreting and reporting C. in the middle phase, testing D. after the final phase
简答题
A usability test is a test that researchers or technical communicators run to determine how easy a document is to use. 正确 错误
多选题
How does money affect the decision to conduct a usability test? A. Participants in a usability test need to be compensated for their time. B. You must pay to file a copy of the usability report with your industry's central office. C. Each test must be reviewed by a lawyer or board-certified specialist. D. You must purchase special software for recording participants' comments.
多选题
Which of the following is NOT a technique for conducting usability evaluations? A. surveying or interviewing users B. conducting focus groups C. crafting a persona of a subject-matter expert D. using a commercial usability service
多选题
Which of the following does NOT involve legal and ethical issues? A. collecting informed consent from usability-test participants B. managing data collected in a usability test C. proofreading D. managing data collected in focus groups
多选题
Which word best summarizes the role of a test administrator relative to a participant in a usability test? A. teacher B. director C. facilitator D. contributor
多选题
According to this chapter, which type of person is NOT typically involved in a usability evaluation? A. subject-matter expert (SME). B. user of the item being evaluated C. informed-consent coordinator D. usability expert
英语技术写作
章节列表
2 Introduction to Technical Writing
39
3 Writing Process
30
4 Designing Documents
25
5 Developing Technical Information
53
6 Technical Writing Techniques
34
7 Technical Editing Techniques
3
8 Designing Illustrations
28
9 Learning Important Applications
17
10 Reviewing and Testing Documents
24
11 Appendix
5